Welcome to Emergency Boat Skins . By accessing and using our website (https://emergencyboatskins.com.au/) and purchasing our products, you agree to be bound by these Terms and Conditions. Please read them carefully.
Product Use & Safety Disclaimer
• EBS products are designed as an emergency safety device to help reduce additional water intake in trailer boats and assist in towing Personal Water Craft's.
• They are not a substitute for proper boat maintenance, professional repairs, or other safety equipment.
• Users assume full responsibility for correct installation and usage. We are not liable for any damage, injury, or loss arising from misuse or improper application of our product.
Orders & Payments
• All prices listed on our website are in Australian Dollars (AUD) and include applicable taxes.
• Payments must be made in full at the time of purchase. We accept major credit cards and other payment methods as displayed at checkout.
• We reserve the right to refuse or cancel any order due to errors in pricing, product availability, or suspicion of fraudulent activity.
Shipping & Delivery
• We offer shipping across Australia and internationally (where applicable). Shipping times and costs vary based on location and chosen shipping method.
• Estimated delivery times are provided as a guide only and may be affected by external factors beyond our control.
• We are not responsible for shipping delays caused by couriers, customs, or force majeure events.
Returns, Refunds & Warranty
• Please refer to our Returns & Refunds Policy for details on product returns and exchanges.
• Our products are covered by a limited warranty against manufacturing defects. If you believe your item is faulty, please contact us within 14 days of receiving your order.
Intellectual Property
• All content on this website, including text, images, logos, and designs, is the property of Emergency Boat Skins and is protected by copyright and trademark laws.
• You may not copy, reproduce, or distribute any content from our site without prior written consent.
Limitation of Liability
• To the extent permitted by law, we are not liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products.
• Our total liability for any claim shall not exceed the amount paid for the purchased product.
Changes to Terms
• We reserve the right to update these Terms & Conditions at any time without prior notice. The latest version will always be available on our website.
Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: waynedavidson@emergencyboatskins.com.au
Phone: +61 (0) 477 208 500
1. Returns Eligibility
We want you to be satisfied with your purchase. If you need to return an item, please ensure:
• The product is unused, in its original packaging, and in the same condition as received.
• You contact us within 14 days of receiving your order to initiate a return.
2. Non-Returnable Items
We do not accept returns for:
• Products that have been used, damaged after delivery, or improperly installed.
• Custom or special-order items unless faulty.
• Clearance or final sale items.
3. Refunds & Exchanges
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Approved refunds will be processed via the original payment method within 7 business days.
• If you prefer, we may offer an exchange or store credit instead of a refund.
4. Warranty Claims
• If your product has a manufacturing defect, please contact us immediately with photos and a description of the issue.
• We may require you to return the defective item for inspection before issuing a replacement or refund.
5. Return Shipping
• Customers are responsible for return shipping costs unless the item is faulty or incorrect.
• We recommend using a trackable shipping service as we are not responsible for lost or undelivered returns.
6. Contact Us
If you need assistance with a return or refund, please contact us at:
Email: waynedavidson@emergencyboatskins.com.au
Phone: +61 (0) 477 208 500
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